What is a CVV2 code and where can I find it?

Also known as CVV2 or CVC2, it is a three-digit number imprinted on the signature panel of Visa, MasterCard, and Discover cards to help card-non-present merchants verify that the customer has a legitimate card in hand at the time of the order. Visa and MasterCard credit/debit cards have the three-digit value printed on the signature panel on the back of the card immediately following the card account number. The back panels of most Visa/MasterCard cards contain the full 16-digit account number, followed by the CVV/CVC code. Some banks, though, only show the last four digits of the account number followed by the code. American Express cards have a four-digit non-embossed code located on the front of the card.

 

 

 

 

 

 

 

 

I have an unrecognized charge on my bank statement. It shows G2S.com/GTS Online only. What is that?

 As we are the e-commerce solution provider and authorized reseller for numerous vendors you may see only G2S.com/GTS Online and our phone number on your bank statement. Don’t hesitate to give us a call to confirm the name of the vendor you have made a purchase with.

I was charged twice.

Please provide us details that you registered upon making transaction as well as your bank statement showing the amount and date and we will investigate your query.

How do I report potential fraud on my bank statement?

It’s extremely important to report any suspected instances of fraud. It will not only protect you, but also help make the web a safer place to do business. If you notice unauthorized account activity, report it to us immediately.

How long does it take for a refund to appear on my bank statement?

 It usually takes about 7 business days for the refund to appear on your bank statement. Should you experience any problems with your refund don’t hesitate to contact us. We will be glad to assist you.